Player Protection

Responsible Gaming —
Keep It Fun, Keep It Safe

Gaming on Kariya is about entertainment, not just wins and losses. We want every member to enjoy their experience in a healthy, safe, and fun way. Ensuring responsible play is at the heart of Kariya's commitment.

Why Kariya Responsible Gaming Why So Serious About It?

Gaming is a form of entertainment — that's our core belief. Many people start to see gaming as a source of income, and that's where problems begin. Kariya has been mindful of this from day one.

Online gaming is growing rapidly in Bangladesh, and so is the importance of responsible gaming. Kariya believes that as a platform, our responsibility goes beyond just providing games — it's about helping our members build healthy gaming habits.

That's why Kariya has developed a range of responsible gaming tools. Use them to set your own gaming limits on your own terms — no pressure, no restrictions. But whenever you need support, it's always there.

Keep in Mind: Gaming is for entertainment. There are no guaranteed wins. Only bet what you can afford to lose.
Core Principles of Responsible Play
1
Set Your Budget Upfront

Decide how much you're willing to spend before you start. Once you hit that limit, stop.

2
Track Your Time

Keep track of how long you've been playing. Long sessions can increase stress and fatigue.

3
Accept Losses Gracefully

Chasing losses with bigger bets is dangerous.

4
Put Family and Work First

Gaming should never take priority over your relationships or responsibilities.

5
Don't Hesitate to Ask for Help

If something feels off, reach out to Kariya support or speak with a specialist.

Kariya's Responsible Gaming Features

These tools are entirely in your hands — activate them whenever you need

Deposit Limit

Set a daily, weekly, or monthly cap on your deposits. Once a limit is set, increasing it requires a 7-day waiting period — decreasing it is instant.

Session Time Limit

Set a limit on how long you play in one session. Once the time is up, the system will automatically log you out.

Loss Limit

If your losses exceed a set amount, gaming will automatically stop for that day or week. The most effective way to keep losses in check.

Cooling-Off Period

You can take a break from gaming for anywhere between 24 hours and 6 weeks. During this time, logging in will not be possible — a chance to clear your head.

Self-Exclusion

You can exclude yourself from the platform for 6 months to 5 years, or permanently. During this period, opening a new account will not be permitted either.

Activity Report

View a full report of your gaming history, deposits, and withdrawals at any time. It's the best way to understand your own habits.

Protection Tools Activate Easily

All of Kariya's responsible gaming tools are available directly in your account settings. No complicated process — everything can be set up in just a few clicks.

If you can't find a tool or need assistance, Kariya's 24/7 live chat support is always ready to help.

Important: Requests to increase a deposit limit take effect after a 7-day cooling period. Decreases take effect immediately.
Account Settings

Log in → Click the profile icon → Open the "Responsible Gaming" tab.

Easy Access
Via Support

You can activate any limit or exclusion by simply asking our support team via live chat.

Available 24/7
Request via Email

Send your self-exclusion or long-term limit request to [email protected].

Response Within 24 Hours
From Mobile

All responsible gaming tools are also accessible via mobile browser or app.

Across All Devices

These Signs Watch Out for These

Gaming problems don't always appear suddenly — they develop gradually. If you notice the signs below, your gaming habits may be getting out of control.

You are placing bigger bets to chase losses after losing.

Gaming is constantly on your mind even when you're not playing — affecting your focus at work or studies.

You are lying to family or friends about your gaming.

You're skipping meals, sleep, or daily responsibilities because of gaming.

You're trying to stop playing but can't.

You are borrowing money beyond your means to fund your gaming.

If you notice one or more of these signs: Contact Kariya support right away. We won't judge you — we're here to help.

Quick Self-Assessment

Answer these questions honestly. If most of your answers are yes, that's a sign it may be time to seek help.

1

Do I spend more on gaming than I planned?

2

Do I get angry or frustrated after a loss and feel the urge to keep playing?

3

Is gaming causing problems with your family or work?

4

Do I hide my gaming spending from others?

5

Do I immediately put my winnings back into the game?

6

Do I find it hard to stop playing even when I want to?

Three or more yes answers? This is a warning sign. Don't blame yourself — it happens to many people. Reaching out for help takes real courage.

Responsible Gaming Why It Matters

Gaming addiction is a real issue — it's not a sign of weakness, it's a health matter. Many countries around the world recognise it as a mental health condition. Awareness of this is slowly growing in Bangladesh too.

At Kariya, being a responsible gaming platform means more than just following rules — it's a genuine human commitment. That's why we haven't just built tools; we're working to foster a culture where players themselves stay informed and in control.

A few key pillars of our responsible gaming policy include: keeping minors off the platform, helping members stay aware of their gaming habits, and providing immediate support whenever problems arise.

No promotion or bonus at Kariya is ever designed to push players into spending beyond their means. Our bonuses always come with clear, transparent terms.

We regularly monitor our members' gaming patterns. If a member's behaviour shows signs of a potential problem, we proactively encourage them to visit our support page.

Underage Protection

Kariya is strictly for users aged 18 and above. To prevent underage access:

  • Age verification is required at registration.
  • A national ID is required for KYC.
  • Suspicious accounts are investigated.
  • We recommend using parental control software.
Kariya's Commitment

We never encourage addictive behaviour.

Self-exclusion requests are processed immediately.

Help is provided without any questions asked.

Responsible gaming tools are free for all members.

Members showing signs of problem gaming are proactively notified.

Responsible Gaming FAQs

Self-exclusion means you voluntarily block yourself from playing on Kariya — for 6 months, 1 year, or permanently. To activate it, go to "Responsible Gaming" in your account settings, or contact support. Once active, self-exclusion cannot be reversed during the chosen period.

Yes, decreasing your deposit limit takes effect immediately. However, if you wish to increase it, a 7-day cooling period applies — this rule is in place to protect you from impulsive decisions.

Yes, your balance remains intact during a cooling-off or self-exclusion period. You can withdraw it once the period ends or after the self-exclusion is lifted. For urgent needs, please contact support.

Start by having a calm, honest conversation with them. Try to help them understand without pressuring them. You can also reach out to Kariya support — we're here to help families too. Third-party self-exclusion requests are considered when supported by the necessary evidence.

Permanent self-exclusion is the strictest option available. Once activated, Kariya will not reverse it. For fixed-term self-exclusions (such as 6 months or 1 year), you may request removal after the period ends, but you will need to go through an evaluation process first.
Your Well-Being Is Our Priority

Play Safe, Play Happy

Kariya keeps you entertained while keeping you protected. Use our responsible gaming tools and enjoy a positive gaming experience.

Fully Secure In Your Own Hands 24/7 Support
বাংলা